Depending on which news report you read, sales on “Black Friday” and “Cyber Monday” were considerably higher than last year. What does that mean for the bank fraud investigator? More transactions to wade through! Right about now, bank fraud departments around the United States are working overtime combing through billions of transactions. Unfortunately, when volume increases, so too does the volume of fraud attempts.
When transaction volumes spike, any weaknesses in a bank’s fraud detection landscape are often magnified. That’s what the fraudster wants. The more stress the bank’s fraud department is under, the more likely it will be that fraud transactions will slip through.
You can’t do that much to control the volume, but you can capture the lessons learned when you and your team are pushed to the breaking point. Consider the following questions ...