Empower Investigators
Memento Case Manager enables efficient, next-generation case tracking, reporting and investigative capabilities. Empower investigators with instant access to the information they need to make smarter, more informed decisions about fraud and compliance cases, and enable collaborative and streamlined investigations.
Key features of Memento Case Manager include:
Case Creation and Management
Easily create and manage new cases and utilize a single, central repository for all related data and documents.
Collaborative Workflow
Use standard workflows for common processes (e.g., Reg E), or customize based on role, case type, priority or other factors.
Regulatory Forms and Customer Notifications
Automate, standardize and streamline creation of regulatory forms such as SARs, customer notifications and affadavits, including support for electronic filing.
Robust Forensic Research
Robust forensic research tools speed investigations toward resolution. Investigators see key transacations and reference data in context—across all channels, accounts, and fraudsters—so they gain a more complete view of the case. Sophisticated network analysis identifies suspicious connections and helps spot collusive fraud early or even before it happens.
Reporting and Metrics Tracking
Tap standard and custom reporting to quickly pinpoint fraud trends. Manage better with high-level and detailed fraud and compliance reporting, summary dashboards and key performance metrics.